All sales are final. Because every piece is handmade, we don't accept returns or exchanges.
Damaged in shipping? We pack everything carefully, but sometimes the mail gets rough. If your obstacle arrives damaged, email us at [email protected] within 7 days of delivery. Include photos of the piece and the box, and we'll make it right with a repair, replacement, or refund.
Lost package? If tracking hasn't updated in 10 days, reach out. We'll work with USPS to track it down or file a claim.
Wrong address? Please double-check your shipping info at checkout. If a package comes back because of an incorrect address, reshipping is on you.
Wear and tear: Scuffs, grind marks, and chips from shredding are part of the fun, not defects. These are made to be shredded.
We ship within the US only.
Questions? Hit us up at [email protected].